With the ticket
Offer coverage relevant to the destination and onward itinerary.
ADD eSIM / FERRIES
THE CROSSING ENDS.THE JOURNEY GOES ON.
Ferry companies, passenger operators and ticketing platforms can offer destination connectivity before travelers disembark. Turn an existing ticket relationship into a useful arrival service.
01
An optional travel ancillary
02
A timely pre-arrival service
03
A better-connected onward journey
01 / THE OPPORTUNITY
CONNECT THE DESTINATION, NOT THE DECK.
Passengers may need maps, transfers, messaging and onward travel information at the port of arrival. That makes pre-departure or ticket-confirmation distribution more relevant than asking passengers to purchase at the gangway.
Before departure
Share activation guidance while passengers still have reliable internet access.
For frequent passengers
Explore repeat-travel allowances or targeted passenger benefits.
02 / BUSINESS MODELS
SELL. INCLUDE. REWARD.
Use the model that fits your customer journey. The connectivity sits inside a service you already own.
Sell
Passengers purchase destination connectivity through the operator’s owned channel.
Include
Bundle an allowance with a premium crossing or international travel package.
Reward
Provide selected frequent travelers with starter data or a promotional benefit.
03 / HOW IT FITS
Before boarding to after arrival
Start with one clear customer touchpoint. Keep the operating model simple.
- 01
The passenger receives a booking confirmation for an international crossing.
- 02
A destination data offer appears in the normal pre-travel communication.
- 03
The passenger uses the eSIM upon connecting to supported mobile networks at the destination.
IMPORTANT / PRACTICAL FIT
Coverage on water is different
Travel eSIM coverage is generally based on terrestrial mobile networks and may be unavailable or inconsistent at sea. Maritime connectivity, onboard Wi-Fi and satellite services are separate solutions. Any passenger offer must state clearly where coverage is expected.
04 / QUESTIONS
THE QUESTIONS THAT MATTER.
Will a travel eSIM work throughout the ferry crossing?
Not necessarily. It may lose signal away from land. The offer should focus on destination connectivity unless suitable maritime service is explicitly included.
Can ferry operators offer multi-country plans?
Potentially, where the supplier’s regional products cover the actual route and destination networks.
Can distribution happen through ticketing partners?
Yes, subject to integration and commercial terms. A tracked post-booking offer may be a practical first pilot.
Can a ferry bundle connectivity into tickets?
Yes, where eligible prepaid products, activation timing and per-passenger delivery can be operationalized.
YOUR CUSTOMERS / YOUR CHANNELYOU HAVE THE CUSTOMERS.
Talk about your channel