1. About these Terms
These Terms & Conditions govern your use of the ADD eSIM website. By using this website, you agree to use it lawfully and in accordance with these Terms.
These website Terms do not replace any separate written agreement governing a commercial partnership, distribution programme, supplier relationship, connectivity service, referral arrangement or other paid engagement with ADD eSIM. Where a separate written agreement applies, that agreement governs the relevant commercial relationship.
2. About ADD eSIM
ADD eSIM is a business-focused platform for embedded and distributed mobile connectivity. The website presents information about potential ways businesses may sell, include or reward customers with connectivity and may facilitate discussions about partnerships with connectivity providers and other commercial partners.
3. Website information
We aim to keep information on this website useful and accurate. However, eSIM availability, mobile-network coverage, supplier capabilities, pricing, commercial terms, supported destinations, technical requirements and other service details may change. Website information is therefore provided for general business information and should not be treated as a guaranteed offer unless expressly confirmed in a separate agreement.
4. Partnership enquiries
Submitting a contact form, requesting information, discussing a potential opportunity or receiving a proposal does not by itself create a binding partnership, exclusivity arrangement, agency relationship, reseller appointment or obligation to enter into a transaction.
A binding commercial relationship exists only when the relevant parties agree to the applicable terms and, where appropriate, enter into a separate written agreement.
5. Connectivity and third-party services
Some connectivity offered through or discussed by ADD eSIM may ultimately be supplied or operated by third-party telecom, eSIM, platform, network or technology providers. Those providers may apply their own service terms, acceptable-use policies, activation rules, coverage limitations, fair-use policies, refund procedures, support processes and technical requirements.
Mobile coverage and performance can vary by country, network, device, location, congestion, radio conditions and other factors outside the control of ADD eSIM.
6. Business partner responsibilities
Where a business chooses to offer connectivity to its customers, the responsibilities of ADD eSIM, the business partner and the underlying connectivity provider should be defined in the applicable commercial agreement. This may include responsibilities for customer communications, pricing, payments, refunds, support, branding, data handling, attribution, reporting and regulatory compliance.
7. Acceptable use of this website
You may not use this website in a way that is unlawful, fraudulent, abusive, harmful, disruptive, or intended to gain unauthorised access to the website, its systems, data or other users. Automated extraction, scraping or reuse of substantial parts of the website for commercial purposes is not permitted without prior authorisation, except where applicable law provides otherwise.
8. Intellectual property
The ADD eSIM name, website design, original text, graphics, visual materials and other content created for this website are protected by applicable intellectual-property laws. Unless otherwise stated, you may view and use website content for ordinary business-information purposes, but you may not reproduce, republish, sell, license or commercially exploit it without permission.
Third-party names, trademarks and materials remain the property of their respective owners.
9. External links
The website may contain links to third-party websites, including connectivity providers, technology companies, media resources and other external services. Those websites are operated independently and are subject to their own terms and privacy policies. ADD eSIM is not responsible for third-party website content or availability.
10. No professional or regulatory advice
Information on this website is not legal, tax, regulatory, financial or other professional advice. Businesses considering a connectivity programme are responsible for obtaining appropriate advice where their activities, markets or customer relationships require it.
11. Limitation of liability
To the maximum extent permitted by applicable law, ADD eSIM is not liable for indirect, incidental, special or consequential loss arising solely from use of, or reliance on, general information published on this website or from third-party services outside ADD eSIM’s reasonable control.
Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded.
12. Availability of the website
We may update, change, suspend or discontinue parts of the website at any time. We do not guarantee that the website will always be available, uninterrupted or error-free.
13. Privacy
Use of personal information associated with this website is described in our Privacy Policy.
14. Changes to these Terms
We may update these Terms & Conditions from time to time. The version published on this page is the current version and applies from its publication date.
15. Commercial agreements and governing law
Any specific commercial programme, paid engagement or distribution relationship may have its own agreement specifying fees, responsibilities, attribution, intellectual property, confidentiality, termination, dispute resolution and governing law. Those agreed terms take precedence for that commercial relationship.
16. Contact
If you have questions about these Terms & Conditions or about working with ADD eSIM, please use our contact form.