1. Who we are
ADD eSIM is a business-focused connectivity platform that helps organisations explore ways to offer eSIM and mobile connectivity to their customers. This Privacy Policy explains how information is handled when you visit this website, submit an enquiry or otherwise interact with ADD eSIM online.
2. Information you provide
When you use our contact or partnership forms, we may collect information such as your name, business email address, company name, website, industry, partnership goals and any message or other information you choose to provide.
3. Technical and website information
Our website, hosting provider and security tools may process basic technical information such as your IP address, browser type, device type, operating system, referral source, pages visited, approximate location derived from IP address, and timestamps. Where analytics or similar tools are enabled, they may also collect information about how the website is used.
4. How we use information
We may use information to respond to enquiries, assess potential partnerships, communicate about requested services, operate and secure the website, improve our content and services, maintain business records, prevent misuse, and comply with applicable legal or regulatory obligations.
5. Legal bases for processing
Where applicable data-protection law requires a legal basis, processing may be based on your consent, steps taken at your request before entering into a contract, performance of a contract, compliance with a legal obligation, or our legitimate interests in operating, protecting and developing ADD eSIM and its business relationships.
6. Sharing of information
We do not sell personal information. Information may be shared with service providers that support website hosting, email delivery, analytics, security, customer communications or other business operations. We may also share information with professional advisers or public authorities where reasonably necessary or legally required.
If you ask ADD eSIM to explore or arrange a partnership involving a connectivity provider or other third party, relevant business contact information may be shared as part of that process when appropriate.
7. International data transfers
Some service providers may process information in countries other than the country where you are located. Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.
8. Data retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including the management of enquiries and business relationships and any applicable legal, accounting, security or record-keeping requirements.
9. Cookies and similar technologies
The website may use cookies or similar technologies that are necessary for website functionality, security and preferences. If non-essential analytics, advertising or similar technologies are used, they should be presented and managed in accordance with applicable consent requirements.
10. Your rights
Depending on the law that applies to you, you may have rights relating to your personal information, including the right to request access, correction, deletion, restriction of processing, objection to processing, or data portability. Where processing is based on consent, you may also have the right to withdraw that consent.
11. Third-party websites
This website may contain links to external websites. ADD eSIM is not responsible for the privacy practices of third-party websites. You should review the privacy information provided by those websites when you visit them.
12. Security
We use reasonable organisational and technical measures intended to protect information against unauthorised access, alteration, disclosure or loss. No internet transmission or storage system can be guaranteed to be completely secure.
13. Changes to this Privacy Policy
We may update this Privacy Policy when our website, services or legal obligations change. The current version will be published on this page together with its latest update date.
14. Contact
For privacy questions, requests or concerns, please use the ADD eSIM contact form.