{"id":16,"date":"2026-11-03T15:30:12","date_gmt":"2026-11-03T15:30:12","guid":{"rendered":"https:\/\/addes.im\/?page_id=16"},"modified":"2026-11-03T15:30:12","modified_gmt":"2026-11-03T15:30:12","slug":"hotels","status":"publish","type":"page","link":"https:\/\/addes.im\/?page_id=16","title":{"rendered":"Hotels & hospitality"},"content":{"rendered":"
\n
\n
01 \/ THE OPPORTUNITY<\/span><\/p>\n

THE CHECK-IN IS TOO LATE.<\/h2>\n

For international guests, the first challenge often comes between the airport and the hotel: maps, messages, transfers and instructions. The right offer belongs in the pre-arrival journey, not on a leaflet nobody sees.<\/p>\n<\/div>\n

\n
\n
01<\/span>BOOKING EMAIL \/ GUEST PORTAL<\/span><\/div>\n

Before arrival<\/h3>\n

Present a destination-specific eSIM after reservation, when dates and destination are already known.<\/p>\n<\/article>\n

\n
02<\/span>MOBILE CHECK-IN \/ CONCIERGE<\/span><\/div>\n

At digital check-in<\/h3>\n

Keep the offer accessible through your guest app, arrival guide or pre-stay messages.<\/p>\n<\/article>\n

\n
03<\/span>MULTI-PROPERTY DISTRIBUTION<\/span><\/div>\n

Across the group<\/h3>\n

Use a consistent connectivity offer across properties while attributing performance to each hotel or brand.<\/p>\n<\/article>\n<\/div>\n<\/section>\n

\n
02 \/ THE COMMERCIAL MODEL<\/span><\/p>\n

SELL. INCLUDE. REWARD.<\/h2>\n

One customer journey can support different ways to deliver connectivity. The right setup depends on your audience, offer and chosen supplier.<\/p>\n<\/div>\n

\n
\n

SELL.<\/span><\/h3>\n

Guests purchase a data plan from a tracked link or branded offer shared by the property.<\/p>\n

\u2197<\/span><\/div>\n

\n

INCLUDE.<\/span><\/h3>\n

Bundle a starter allowance into a premium stay, resort package or international arrival service.<\/p>\n

\u2197<\/span><\/div>\n

\n

REWARD.<\/span><\/h3>\n

Offer connectivity to loyalty members, VIP guests or selected booking categories.<\/p>\n

\u2197<\/span><\/div>\n<\/div>\n<\/section>\n

\n
03 \/ FROM IDEA TO OFFER<\/span><\/p>\n

A simple guest journey<\/h2>\n

Start with a focused distribution touchpoint. Build the operating model around what customers already do.<\/p>\n<\/div>\n

    \n
  1. STEP 01<\/span>\n

    The guest receives a reservation confirmation or pre-arrival message.<\/p>\n<\/li>\n

  2. STEP 02<\/span>\n

    A connectivity offer appears beside transfers and arrival information.<\/p>\n<\/li>\n

  3. STEP 03<\/span>\n

    The guest purchases or claims a suitable eSIM and follows activation instructions.<\/p>\n<\/li>\n<\/ol>\n<\/section>\n

    \n
    IMPORTANT \/ THE PRACTICAL DETAILS<\/span><\/p>\n

    A sensible fit, not a universal upsell<\/h2>\n

    The strongest audiences are guests arriving from countries where their existing roaming plans may be expensive or unsuitable. Many regional travelers already have adequate roaming. Offers should match device compatibility, trip length, country coverage and the support model of the selected supplier.<\/p>\n<\/div>\n<\/section>\n

    \n
    04 \/ FREQUENT QUESTIONS<\/span><\/p>\n

    THE QUESTIONS THAT MATTER.<\/h2>\n<\/div>\n
    \n
    \nDoes a hotel need its own telecom infrastructure?+<\/span><\/summary>\n

    No. Distribution can run through an approved connectivity supplier using a link, branded page or integration. The final setup depends on the supplier and the hotel group\u2019s requirements.<\/p>\n<\/details>\n

    \nCan each property have its own attribution?+<\/span><\/summary>\n

    That can be included when the selected distribution platform supports property-level tracking and reporting. Confirm it before launching a multi-property programme.<\/p>\n<\/details>\n

    \nMust the hotel charge guests for connectivity?+<\/span><\/summary>\n

    No. A hotel can sell an optional plan, include data in a package or sponsor it for selected guests.<\/p>\n<\/details>\n

    \nWho helps a guest if activation fails?+<\/span><\/summary>\n

    That responsibility must be agreed before launch. The hotel should have a clear escalation route and transparent supplier support terms.<\/p>\n<\/details>\n<\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    A guest lands before they reach reception. Give your hotel, resort or accommodation group a practical way to offer mobile data in the moments that matter \u2014 under your customer experience, not somebody else\u2019s.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":15,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/industry.php","meta":{"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"yoast_head":"\nHotels & hospitality - Add eSIM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/addes.im\/?page_id=16\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hotels & hospitality - Add eSIM\" \/>\n<meta property=\"og:description\" content=\"A guest lands before they reach reception. Give your hotel, resort or accommodation group a practical way to offer mobile data in the moments that matter \u2014 under your customer experience, not somebody else\u2019s.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/addes.im\/?page_id=16\" \/>\n<meta property=\"og:site_name\" content=\"Add eSIM\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/addes.im\\\/?page_id=16\",\"url\":\"https:\\\/\\\/addes.im\\\/?page_id=16\",\"name\":\"Hotels & hospitality - Add eSIM\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/addes.im\\\/#website\"},\"datePublished\":\"2026-11-03T15:30:12+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/addes.im\\\/?page_id=16#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/addes.im\\\/?page_id=16\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/addes.im\\\/?page_id=16#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/addes.im\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Industries\",\"item\":\"https:\\\/\\\/addes.im\\\/?page_id=15\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Hotels & hospitality\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/addes.im\\\/#website\",\"url\":\"https:\\\/\\\/addes.im\\\/\",\"name\":\"Add eSIM\",\"description\":\"Turn Connectivity Into Opportunity.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/addes.im\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Hotels & hospitality - Add eSIM","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/addes.im\/?page_id=16","og_locale":"en_US","og_type":"article","og_title":"Hotels & hospitality - Add eSIM","og_description":"A guest lands before they reach reception. 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